Simple: Follow the step by step instructions to set up your system. Live support from a human is available to help if you get stuck – just click on the chat button and let us know what support you need, and we’ll be happy to help.
Keep in mind:
There are five key behaviors to getting referral business. We have designed ReferMe IQ™ to take care of all of them for you:
With ReferMe IQ™, all five of these steps will be in place.
Here are the top three drivers that stack the odds in your favor for successful use:
It differs in two major ways. First, unlike other systems, our system implements the 5 key behaviors through a series of fully automated steps that creates the path to both referral generation and conversion.
Second, our systems focuses 100% on relationships, using what we know about human behavior to drive and track desired outcomes through highly personal and authentic emails and text/SMS communications. This leads to higher open rates, click through rates, engagement, and results.
No, the personal network system helps get you off to a fast start with those you know and then the referral system runs from there. Imagine the number of people your network knows that you don’t know. If you have 300 contacts in your personal network, and each of them has 300 people in their network, that’s a 90,000 potential clients only an introduction away. ReferMe IQ’s automated referral technology system helps convert this opportunity to your customer base–automatically.
The system will walk you through the steps to get everything set up. Initially you’ll set up your Profile and Email Configuration, then you’ll customize your content for each mailing list. Then you’ll be taken to the email message templates so you can adjust the language as you see fit, and set the schedule for how frequently you want to send your emails. Finally, you’ll import your contacts, and then you’re ready to turn it on and start sending. As always, click on the chat button to ask any questions as you go.
It generally takes about an hour for you to set up the system initially. It is designed to “set and forget” so the only time you will need to do anything else is when you want to add/subtract contacts, change settings, or modify campaigns. You may also want to make adjustments based on your conversion metrics. Once you have set up the system, we encourage you to add a sample client, referral, and personal network contact to the system, using your email address, so you can test it out and make sure everything is working smoothly. Check it out on your computer and on your phone, so you can be sure all your messages look the way you want them to.
Behind the scenes, your customer base and personal network have become a sales force for you — generating leads and business 24/7. Clients receive emails that motivate them to refer others. Referrals receive emails from your clients encouraging them to do business with you. Your personal network receives emails that continuously keep your business in front of them. You can also drip mail on referrals to convert them to clients. Depending on what call to action your contacts choose, you may receive phone calls, emails, or even walk in business from contacts who have interest your business.
First, like any effective marketing system, the best results are achieved over time. Results can vary dramatically from month to month. Here are some things you can do to stack the odds:
Your results will depend on how referrable you are, the number of contact relationships you have in the system, and how long you use the system. Our system has generated thousands of referrals for our clients.
In addition, this system not only brings in new customers, but it can increase existing client activity also. Your customers may often connect with you after receiving the email, because it keeps you and your business in their thoughts.
You know that nice looking Dashboard you saw when you started adding in your info? That’s where the high level data shows up, letting you know what’s going on with your clients, referrals, and personal network. Keep an eye on the Dashboard to track your activity and the results you’re getting.
For more details, click on Results and then you can review specific reporting for each email campaign that is sent. Click on the Date Sent to open up all the data for a campaign, you can get all the specifics there.
If your organization has a group set up, you’ll get enterprise level reporting as well. We will continually upgrade analytics for you based on user demand to provide you the visibility to customize your system to maximize results.
Don’t forget to check out our Resources on the ReferMe IQ™ Website (Resource Center in top navigation)…that’s where you will find all sorts of useful information…blog posts, tools you can download to enhance your business, access to our video library – all kinds of things to help you grow! Look for other communications and updates on the Website and via email.
Easy! Use the help button in lower right, or give us a call at 888-512-3313 – we’ll be happy to answer any questions you have, and get you on your way to receiving quality referrals to grow your business.
Glad you asked! If you are a fan of ReferMe IQ™, we would love for you to refer others. That is the #1 we acquire our clients! Just click on the icon above the Dashboard tab that says, “Refer us and receive free months”. Follow the instructions to receive a free month for everyone you refer who signs up!
If you are planning to refer a lot of people, as many do, contact us to discuss the best referral partnership for you. Just click on Contact Us on Website and shoot us a note letting us know you’re interested in that, and we will get back to you.
The top mistake is when a user purchases the system and then does not use it. This is like any other serious marketing system. It requires commitment to set it up, and use as intended. If you do that – this will work for you.
Another mistake we see occasionally is expecting immediate results. Though we do have users who see significant results with their first mailing, this is really an exercise of reconditioning. You are instantly re-conditioning yourself to ask for referrals and implement an effective system so no big deal there. What can take a bit more time is reconditioning your relationships to refer others. Our system accelerates the process through personalization, incentives, dripping value added content – basically helps you add continuous value, and build trust while asking in a non-threatening way consumers prefer.
Lastly, every once in a while we see users going back to old habits of unproductive “stranger marketing” and uploading lists of contacts with no relationships and bad email addresses. This can dilute results, can produce unacceptably high bounce rates and risk pausing your system. In addition, conversion is usually quite low.
Please contact us if you are thinking about uploading more than 3,000 contacts to any list or if you would like to explore using our system in ways it is not intended.
We always appreciate feedback and talking with our users to learn more about your needs. It helps us continue to evolve our platform.